If you receive a new prescription OR need a refill during a clinic visit, we will contact your pharmacy and order the medication.
When you are ready for a refill, we prefer that you contact the pharmacy. If a refill is approved, your pharmacist will prepare it for you to pick up.
If your prescription requires a doctor’s approval, the pharmacist will contact your doctor for you and fill the prescription. However, if the doctor does not approve the prescription refill you will be notified and you will need to contact your doctor.
It is possible that you may need an appointment in order for the doctor to determine whether or not your prescription should be refilled or if changes should be made.
Try to get your refill(s) before you are completely out of your medication.
IT MAY TAKE UP TO 48 HOURS FOR US TO GET THE APPROVAL FOR A PRESCRIPTION REFILL.